Friday, December 28, 2012

Happy Holidays! - Reflections & Resolutions...


Happy Holidays from eeCPA!

Tis the season of giving & sharing! In the spirit of this season, eeCPA has postponed all December 1st billings to the New Year! That is right, we did not send out our 12/1 invoices, and you will not find any new invoices from eeCPA in your “Inbox” until the New Year!

With the Fiscal Cliff looming and year-end plans in the mix, it may be that you need to reach us during this last week of the year. If you have an urgent question or matter to discuss, please contact Elizabeth on her cell at 480.232.4470. I may be out of the office but I will be in town, and I look forward to answering your questions.

 

Reflections of 2012

eeCPA is growing! With 6 of us heading into the New Year 2012, we expect to begin 2013 with 11 team members. That is right – we have just about doubled the size of our team! Thank you for your referrals!

·        We relocated our offices in July 2012 to accommodate our growing staff! We are now located at the Southeast Corner of Scottsdale Road & Princess Blvd, just South of the 101 Loop & N Scottsdale Road exit.

 

·        Scheduling has become more complex. Up until this year, we have been able to accommodate last minute “stop-by’s”, same day or next day appointments. As the practice has grown however, we find that planning ahead is very important to the continued success of this firm. We want to honor the founder’s commitment: “We will deliver attentive & timely service, with expertise.”

Please help us help you!

            Although we welcome “stop by” visits to deliver information, pick up documents, etc., we cannot provide consultancy on a “stop by”. If you are seeking expertise or consultancy on an issue, please make an appointment in advance.

            Urgent questions will come up, and you may need an answer now! In this case, please contact our office, and if one of the eeCPA team members cannot assist you or you really need to speak to Elizabeth, then please note that your question is “critical”. We will make every effort to accommodate you! If the issue is not “critical”, then please plan ahead!

Look for many new improvements coming soon in Q1 2013!

Here is what we are doing to improve our project turnaround time in the New Year:

ü  Scheduling meetings & teleconferences to improve communications

ü  Hiring & training new team members

ü  Defining & documenting our systems

ü  Acquiring, developing & testing new software & technology platforms to offer improved communication and faster access for our clients.

2013 marks the 10th year of service for eeCPA!  

Although growth has brought change, our mission has remained consistent:

“We will provide attentive & timely service, with expertise.”

Attentive, Timely, Expertise – “I stand by my pledge, the same one that I made 9 years ago when I began this firm. If you do not receive a response from me or one of my team members within 24 hours, please contact me directly on my cell at 480.232.4470.”
                        -Elizabeth

 


 

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